Senior Operations Manager


PSD - Property Services Directorate
Across London
Band B
Full Time
36 hours per week

Job Title: Senior Operations Manager

Salary: £46,140 to £56,826 plus £2,623 location allowance. You will receive £46,140 the band minimum. Progress to the band maximum of £56,826 will be via incremental progression.

Location: Lambeth

This role leads the Special Events Team delivering engineering and surveying support to crime scenes, special events and Police operations. The multi-discipline team provide technical and operational support to a variety of Metropolitan Police units and oversee the specification, management and delivery of a range of logistical and engineering solutions.

You will support, manage, motivate and direct a team of internal specialists and a wide supply chain to deliver operational support across the MPS. The role holds responsibility for ensuring that all operational support engineering, building and logistical solutions are fit-for-purpose, safe, meet statutory and legislative requirements and provide value for money.

There is a requirement to attend meetings, liaise with other support departments, external organisations and police colleagues to undertake planned and non-planned ceremonial events, public order and special operations. The role holder is required to plan support to events, produce drawings and necessary documentation, order works, supervise on-site and authorise payments to contractors. The role holder is required to lead and manage all cost aspects for projects from inception to completion.

The activities you support range from major public safety (Notting Hill Carnival and New Year’s Eve), public order (demonstrations), ceremonial events (State visits), responding to major incidents, attending crime scenes and facilitating police searches. Activities include the deployment of crowd control barriers, providing temporary accommodation & welfare facilities, temporary connection to utilities, erecting scaffold structures, deploying Hostile Vehicle Mitigation measures and making safe potentially dangerous structures for police/forensic activity.

A qualification in either Building Surveying or Mechanical/Electrical Engineering is essential and the role holder must be fully conversant with all current legislation including the Health & Safety at Work Act.

A hands on approach is expected along with a necessary ability to manage a variety of building and engineering works personally (both mechanical and electrical) when required. This will also include the design and manufacture of specialist bespoke items at short notice as requested.

The role reports to the Head of the Operational Support Group and operates from a central London HQ. A significant amount of the workload is delivered out of normal working hours and very often during weekend periods and Bank Holidays. As a result the role holder is required to an on-call pager and expected to work a flexible working pattern in line with the demands of the work.

Due to the sensitive nature of the work undertaken by the section, the role holder must pass Security Cleared vetting. You will frequently work outside of London and remote areas so a full driving license is essential.

To apply, please visit our website to download a role specific information pack and click on the link to complete and submit the online application form. You will also be required to submit a detailed CV and a personal statement (maximum of 1000 words).

Completed applications must be submitted by 23.55pm on 15th December 2019

Failure to supply all the relevant documents will result in your application being terminated.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations

Essential Criteria

  • Should hold a professional Building Surveying or Mechanical/Electrical Engineering qualification (HND, equivalent or higher)

  • Good working knowledge of building services, their systems design, operation & maintenance, with regards to electrical, mechanical, and public health systems and statutory inspection requirements.

  • Sound knowledge, understanding and application of differing building construction methods including residential, commercial, low and high-rise premises.

  • Sound knowledge, understanding and application of various utility services. Includes electrical supplies (110V, 240V and 415V three phase supplies), mains water supply including down services, drainage systems (foul, surface and combined), gas distribution pipework, plus a working knowledge of heating & ventilation systems including air conditioning units.

  • Sound knowledge of the current Health & Safety Regulations including COSHH, writing and checking Risk Assessments and Method Statements.

  • General knowledge of the various acts and statutory instruments that affect the built environment, including Building Regs, I.E.E. Regs; Gas Safe installations, CDM Regs; Town and Planning issues; Landlord and Tenant Act (affecting the running of all services within a building); Factories Act; Scaffolding and Access Towers; Building Act (for dangerous structures), T.P.O’s, Environmental Acts (waste management, control of emissions etc) and the Highways Act (Chapter 8).

  • Must have strong project management skills and experience of managing and liaising with multiple contractors, stakeholders and partners, good report writing skills and the ability to work to tight budgets and deadlines.

  • Hold a full UK driving licence and the confidence to drive work vehicles in central London.

Deputy Director Operational Support Group