NPCC Communications Manager – Media and Digital


National Police Chief Council HQ
Band C
Full Time
36 hours per week
Fixed Term
12 Month

Job Title: Communications Manager – Media and Digital

Organisation: National Police Chiefs’ Council (NPCC)

Salary: £37,569 to £45,189 plus an allowance of £1,639 (pro rata). You will receive £37,569 the band minimum. Progress to the band maximum of £45,189 will be via incremental progression.

Location: 10 Victoria Street, London with flexibility to work remotely

Contract: A 12 month fixed term contract or secondment from policing or the civil service. 


The National Police Chiefs’ Council (NPCC) helps police cut crime and keep the public safe by joining up the operational response to the most serious and strategic threats.

The NPCC enables independent chief constables and their forces to work together to improve policing for the public. It coordinates the operational response to a range of threats, such as crime, terrorism and national emergencies. Working with the College of Policing, the NPCC implements standards and develop national approaches.

The NPCC has been granted 3.2 million by Home Office as part of the police settlement for 2021/22 to boost its response and coordination of national policing issues.


The NPCC Communications Team plays a crucial role in communicating the collective views and action of UK police chiefs to the public, government and stakeholders, building and maintaining confidence in policing at the national level and supporting effective engagement with stakeholders.


We are seeking a talented Communications Manager specialising in media and digital. This is an important role that will deliver high quality media and digital engagement to deliver on the NPCC communication strategy.

Working at the centre of policing, on the biggest issues for the service, this is an exciting and challenging role where you can make a real difference.

You will manage complex, sensitive issues and media stories in a way that builds and maintains reputation and provide professional advice and support to the NPCC Chair and chief officers.

You will work on a range of communication projects – creating and delivering integrated communication strategies, developing messaging and creative content, planning and executing media briefings and managing high profile publications/announcements.

You will be joining a team of communications professionals who work daily with chief officers, national crime correspondents, government, parliamentarians and others.

The job holder will take part in an on-call duty rota that will require them to be available outside normal office hours and at weekends.


You will need experience of working with the media proactively and reactively and of creating high quality creative content for media and digital channels.

You’ll bring expert knowledge of what great digital and media communication looks like, and have experience of developing and delivering communication strategies and handling plans.

You’ll have excellent organisational skills and be comfortable operating in a fast-paced environment, prioritising and making decisions under pressure.


Occasional national travel may be required. Expenses will be paid for all additional travel.

To apply, please visit our website. Applications will be via a CV, Personal Statement and brief online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role, this should be no more than 1000 words to be considered for this position.. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 11th October 2021.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.



  • A relevant degree or professional communications qualification with at least two year’s relevant experience in a communications team working in or for a large or high profile organisation.


  • Experience of delivering high quality corporate communications in a complex organisation, contributing to an excellent reputation for that organisation.
  • Experience of developing and delivering high quality communication strategies and handling plans aligned to corporate objectives built on insight, employing creative content and evaluated for continuous improvement.
  • Substantial experience of proactive and reactive media handling dealing with national media.


  • Expert knowledge of what great digital and media communication looks like and can achieve and how it links with policy and other communication disciplines. Knowledge of a broad range of current communication practices, tools and techniques including OASIS communication planning frameworks and insight and evaluation.
  • Excellent news and political sense and understanding of the range of media – owned and non-owned. Good understanding of how journalists work and how to build good working relationships.
  • Knowledge of existing and emerging social media channels and their application.


  • Ability to provide communications advice and guidance at a senior level and use skills and experience to influence strategies and plans, including of representing communications issues at high level meetings.
  • Excellent written communication skills across a variety of channels and audiences.
  • Ability to plan, create and commission high quality content for digital channels.
  • Ability to operate in a fast-paced and pressurised environment, prioritising and making decisions under pressure.
  • Ability to evaluate, analyse and swiftly summarise information gathered from a range of sources to identify important issues, be able to make unbiased and accurate decisions on complex issues and communicate complex or contentious issues clearly and sensitively.
  • Strong organisational, planning and project management skills.
  • Accomplished user of Microsoft Word and Powerpoint and the ability to quickly pick up new tools and techniques.
  • A problem solver with a positive outlook who isn’t fazed by complex business problems requiring creative communication solutions.



  • Competence and demonstrable experience in filming, social video production and editing.
  • Competence and demonstrable experience using design software e.g. Adobe Creative Suite including Photoshop, Illustrator, AfterEffects and Premiere.
  • Experience of working in politically sensitive and high profile environments.
  • Understanding of policing and its relationship with strategic partners.

This opportunity is closed to applications.