Content Designer (Technical)
11889
Job Title: Content Designer (Technical)
Salary: £34,201 to £35,725 plus a Location allowance of £1,639. You will receive £34,201 the band minimum. Progress to the band maximum of £35,725 will be via incremental progression.
Location: Hendon or Smarter working as agreed by Line Manager
Job Summary:
This role holder will work as part of a team, their primary role and expertise within the team will be in relation to creating high quality interactive digital e-learning programs and digital learning pathways. This is to support the wider Learning & Development within the MPS to deliver a truly blended and professional police curriculum. This pivotal role will shape and deliver of world class Learning & Development products, with responsibility for the development of emerging learning content against the priorities that matter most to policing London.
As well as wider blended solutions which may include traditional face-to-face interventions, virtual classroom, autonomous / self-directed & coaching.
The role holder will apply the ‘design, build & test’ principles to new learning content & examinations alongside developing existing learning content to meet current requirements. The role holder will set out and manage the creation of a number of learning pathways from start to finish.
Example of the role holder responsibilities will have to structure workloads of the staff but also set out the designs structure & principles that each new project is requited against. This will be across all of Learning & Developments course catalogue, working with operational contextualisers plus SME’s and Policy owners specifically for ELS, OST, Driving, Crime Academy, Diversity & Inclusion, Promotion/Leadership and Core deliveries & maintains E-Learning packages and provides technical support for specialist examinations.
The role holder will provide technical assistance in the new function of ‘Central Services’ of the Learning and Development command of the MPS to maintain support for the core L&D academies, local L&D units & devolved L&D units sitting within Delivery Services.
Monitor technical developments in industry delivery standards to enable continual improvement within public sector & wider organisational constraints.
Key Result Areas
- Provide ‘Central Services’ with technical expertise, input and direction for new and existing learning content to maximise the benefit to the learner through the Learning Management System (LMS).
- Experience in creation of digital interactive learning pathways, which test and build on knowledge and experience. With this expertise help driving a culture change of across the MPS to a more agile learning environment.
- Influence with L&D collaborative teams (across all pillars within L&D) designing new curriculum & training packages ensuring architectural compatibility within the LMS (e.g. SCORM II compliance, Articulate360).
- Enable technical training design to be linked to current learning needs analysis, which is delivered ready to the appropriate target audience via the LMS.
- Ensure all content (new & existing) is targeted directly to the learner through the LMS and interconnected networks such as the Heads of Profession network, the Policy, Process & Org Learning Centre of Excellence (PPOL CoE) alongside wider Org learning networks to build a better & more holistic learner experience. This is achieved by embedding technical learning content with relevant reporting capabilities built in to ensure accurate learner completion records can be obtained.
- Reporting to the ‘Lead Content Architect’, the role holder will be responsible for delivering future digital learning content across the MPS.
- Collaborate with external contractors offering technical advice re format, structure and accessibility to provide organisational access to possible design solutions available externally.
- Ensuring the delivery of technical content to current legal, policy and professional practice standards including health & safety legislation.
- Write and review examination questions, ensuring that the examinations are modified or rebuilt to accommodate the changes.
- Overview the examinations IT software and systems to ensure the smooth delivery of examinations and assessments across the MPS.
- Responsibilities include designing editing and proofreading new content before publication of intuitive, easy-to-use content creation through formatting which is linked to the LMS.
- The role holder will be involved in the functional area of preparing, writing, and editing online content for future Police portfolio demands linked to front-end delivery through the LMS.
Behaviours:
- Acts as a role model for learning within their organisation and across their networks.
- A trusted partner, acting with integrity, ensuring that clients, partners and learners alike feel heard and are confident in their ability to deliver.
- Responsive and flexible to changing internal and external environments and business needs.
Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:
https://sscl-innovation.com/MPScandidatepack/
Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Completed applications must be submitted by 6th July 2022.
We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.
As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
Knowledge:
- Understanding of L&D and training business processes within an international or professional services environment
- Liaise with other departments and owners of downstream systems to ensure compatibility with produced learning content.
- Detailed knowledge and understanding of commercial, contractual and procurement design constraints to enable consideration of all viable training platforms.
- Excellent knowledge and understanding of the intricacies of the police curriculum including a proven track record of delivering modern fully blended learning content into a large scale organisation to generate efficiencies for both L&D and the learner.
- Designing, preparing and developing formal examination material, supervision, security and management of formal examinations and assessments.
Skills:
- Technical problem solving skills to recognise and develop digital content solutions within a challenging “demand v quality v supply” training environment.
- Skills to develop wider blended solutions, which may include traditional face-to-face interventions, virtual classroom, autonomous / self-directed & coaching.
Experience:
- Relevant technical experience building digital learning content for a variety of digital learning platforms across a large & complex public sector organisation.
- Preparation of technical examination and assessment material, applying the CoP approach to police examinations and multiple choice question writing, as appropriate.
- An awareness of commercial, contractual and procurement constraints to enable consideration of specialist viable blended training and wider blended solutions which may include traditional face-to-face interventions, virtual classroom, autonomous/self-directed, workplace coaching.
- Key experience and awareness of the training requirement for the ‘Profession / Specialism’ areas through careful consultation with the Curriculum and Pathways Team.
- Experience of wider blended solutions, which may include traditional face-to-face & virtual classroom, autonomous / self-directed, mentoring & coaching.
- Experience in copywriting, graphic design & programming in relation to technical content development.
- We take ownership at level 2
- We are collaborative at level 2
- We are innovative and open-minded at level 2
- Professionalism
Disability Confident Statement
The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.
As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.
Read our full disability confidence statement.
This opportunity is closed to applications.