Transformation AMS Manager

6168

1
Digital Policing
West Brompton, Hammersmith, Kensington
EMPRESS STATE BUILDING
Band L
Full Time
36 hours per week
Permanent

Job Title: Transformation AMS Manager

Salary: £54,477 to £58,550 plus £2,623 location allowance. You will receive £54,477 the band minimum. Progress to the band maximum of £58,550 will be via incremental progression.

Location: West Brompton, Hammersmith, Kensington

This Metropolitan Police Service role is open to Returners and offers the advantages of Flexible Working conditions.

As a Transformation AMS Manager, you will act as a bridge between the suppliers and business users, providing an MPS point of contact to maintain existing services and define future application and service strategies - ensuring that suppliers are aware of the application and business drivers.

This role is required for the transformation and delivery of a specified set of live applications and services to the business. The role ensures the best balance of quality, risk and value for money for the MPS, through oversight, challenge, guidance and decision authority to the suppliers. It also provides a services-focused input into application strategies and change projects.

Key Responsibilities:

  • The role holder understands the business activities and requirements and the way they are supported by the live applications and services.
  • Jointly with Business Engagement, maintains an on-going relationship with the business and an awareness of the business priorities, issues, strategies and plans. Also maintains awareness of the IT strategies, roadmaps and development plans affecting applications within scope.
  • Uses this knowledge and awareness to steer and guide supplier transformation and delivery activities. Agrees the activities, services, processes
    and tools used by the Application Management Supplier and 3rd party Application and service suppliers, ensuring they are aligned with the relevant MPS technical and service standards.
  • Agrees the suppliers' Application Roadmaps, ensuring they are aligned to the overall DP Application strategy and roadmaps.
  • Monitors business requirements, satisfaction, business development plans and change requests, and feeds them into the regular demand, availability and capacity reviews conducted by the Application and Tower suppliers.
  • Commissions ad-hoc reviews and proposals to address new requirements and opportunities. Reviews supplier recommendations and challenges them to optimise business benefit and value for money.
  • Proactively identifies and provides solutions for any strategic service risks and issues.
  • As a member of the Application Management and End users Services team, work with other team members to develop best practice in supplier management and business delivery and continually improve the service outcomes for the business.
  • Represent Service Delivery on project and programme boards and governance bodies.

 

SPOC: For more information about the role please contact Jamie Hewitt via email: Jamie.Hewitt@met.police.uk

To apply, please visit our website to complete and submit the online application form. You will also be required to submit a detailed CV and a personal statement.

Completed applications must be submitted by 23.55pm on 7th February 2020.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations

www.metpolicecareers.co.uk

Knowledge, Skills and Experience:

Knowledge:

  • Excellent working knowledge of the applications and services in the area of responsibility and the operational impact of non-availability.
  • Detailed understanding of specific application related technology and able to use knowledge to challenge and support suppliers.
  • Commercial understanding of application technology, against industry trends and best practice in order to be able to challenge and support suppliers in their delivery to MPS.
  • Strong understanding of Financial and Commercial models.
  • Good understanding of application Security implications, as well as wider technology touchpoints.
  • Understanding of the SIAM / Towers model.

Skills:

  • Excellent stakeholder and supplier management.
  • Excellent interpersonal skills, including teamwork, collaboration, facilitation, negotiation, and achieving results by influencing others.
  • Ability to use specialist knowledge of business and applications to provide support and also challenge users, suppliers and colleagues.
  • Commercially and technically astute problem solver, with the ability to quickly get to the heart of a problem and propose effective solutions.

Experience:

  • Technology strategy management (specifically in Application Management Services).
  • Working effectively in a multi supplier outsourced environment, ideally based on a SIAM / Towers model or similar.
  • Customer relationship management and customer focused service delivery.
  • Experience of working within a public sector environment.
Director of Application Management & End User Services

Disability Confident Statement 

The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.

As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.

Read our full disability confidence statement.

Disability Confident Employer

This opportunity is closed to applications.