Public Reporting Case Manager
16739
Job Title: Public Reporting Case Manager
Salary: The starting salary is £33,348, which includes allowances totalling £2,841.
The salary is broken down as £30,507 basic salary, which will increase annually until you reach the top of the scale £32,639. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Location: Sidcup
Job Description:
The purpose of the Public Reporting team is to investigate and prosecute all traffic offences reported by members of the public through visual media and decide on the correct disposal option for each offence in a very demanding environment. The Public Reporting team are specifically responsible for assessing the evidence in cases that are due to go to court. This role is one of the front line measures in place as part of the Mayors Vision Zero to drastically reduce road deaths and injuries.
Key Responsibilities
What does the average day look like? The core duties include:
- Investigate / assess case files ensuring evidence is correct, and relevant MPS systems updated.
- Viewing footage daily of public recorded media.
- Uploading and downloading of media footage onto various in house and third party applications.
- Make cases court ready by printing relevant information from the Police National Computer (PNC) and Driver and Vehicle Licencing Agency (DVLA).
- Contact insurance companies to make relevant checks for cases.
- Record daily statistics in relation to workloads ensuring that statutory time limits and deadlines are adhered to.
- Ensure enquiries are carried out in accordance with standard operating procedures and monitor progress of cases.
- Monitor ongoing cases to make sure legislative time limits do not expire.
- Deal with telephone, email and written enquiries in relation to cases allocated.
- Ensure that the line manager is kept informed of problematic cases.
- Ensure the relevant enquiry or operation as directed is undertaken in order to investigate traffic related matters and they are carried out effectively.
- Liaise with DVLA and insurance companies in relation to obtaining up to date information pertaining to the case.
- Comply with GDPR and data protection regarding encryption of data sharing of video files.
- Case files should be completed and vetted before preparation for court.
- Prepare files for court, vet and prepare the Single Justice Procedure Notice via connect.
- Any of duties as directed.
How to apply
Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application:
https://sscl-innovation.com/MPScandidatepack/
Click the apply now button below and start your career at the Met. Applications will be via an online application form.
Completed applications must be submitted by 23:55 on 10th April 2024.
Essential Criteria:
- Self-motivated
- Good leadership skills.
- Good decision making skills.
- Good I.T. skills
Desirable Criteria:
- PNC Trained
- Knowledge of Traffic related offences
- Knowledge of social media apps
- We take ownership at level 2
- We support, deliver and inspire at level 2
- We analyse critically at level 2
- Professionalism
- Integrity
Disability Confident Statement
The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.
As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.
Read our full disability confidence statement.
This opportunity is closed to applications.