Job Title: Product Lead – Finance and Commercial
Salary: The starting salary is £71,121, which includes allowances totalling £3,009.
The salary is broken down as £68,112 basic salary, which will increase annually until you reach the top of the scale £72,953. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Kilburn
Background to the Role
Met Business Services (MBS) is a new way for the Met to deliver enabling services to all of our officers and staff. MBS is a front-line focused services organisation that sets our people up to succeed, reduces admin, delivers modern user centric end to end solutions and provides a single source of truth for all HR, Finance and Commercial data, providing a critical cornerstone to fix our foundations.
MBS will help every person and supplier working with the Met by:
- Building a modern and efficient industry-standard business services directorate, building and pooling key specialist capabilities, strengthening HR, Finance and Commercial functions whilst removing functional silos;
- Designing end-to-end services, building them the needs of the users rather than in functional process silos and seamlessly integrating them regardless of how they are delivered; and
- Providing easy-to-use interfaces and ‘one-touch’ services for end-users that leverage the potential of contemporary technologies like automation and low-code workflows.
This is an exciting time to be part of MBS – we are building new capabilities and new ways of working that will directly help the frontline to focus on what matters and make a real difference to London. The Met as a whole is transforming to deliver on our goals of More Trust, Less Crime and High Standards, and being part of establishing this new organisation puts you at the heart of that journey with tremendous potential for growth both within the team and across the Met. The value and purpose of MBS is wired into the heart of the Met, with opportunities to collaborate across the organisation, drive innovation to get the right outcomes and support our people in policing London.
The role will rely on building good relationships, utilising your knowledge / experience, and managing internal and external SMEs to deliver real value and change for the organisation. An understanding of Oracle Cloud and its suite of tools across all areas in the Finance and Commercial / Source to Pay products is key as well as being able to bring experience around other aligned systems.
Key Responsibilities
The Met Leadership have approved the design and implementation of a centralised service delivery model (Met Business Services – MBS), to replace functional services with business services, breaking down silos and building end-to-end services around user requirements. The initial scope of the MBS model will be MPS Commercial, Finance and HR scope of services functions with the flexibility and scalability of bringing additional new services into it.
A key enabler of the MBS led transformation is the implementation of a new “Products” Capability within Met Business Services.
The MBS Head of Products will oversee the Finance, Source to Pay, HR and User Experience Product teams, and drive the delivery of these solutions. We are now looking for an experienced product person to take on the Lead Product Owner role for Finance and Commercial which incorporates rates all financial solution (AR, AP, GL, O2C, Planning etc..) as well as the sourcing solutions.
The role holder will own their Product roadmap, which is created and maintained through extensive collaboration with the Head of Product and the other product teams.
As part of the role, you will have responsibility of a team of product analysists who will be subject matter experts for your products capable of making functional changes to the product as well as working with 3rd parties to deliver the outcomes
What does the average day look like? Your core duties will include (but are not limited to):
- Be primary point of contact for stakeholders ensuring clear communication and alignment on product vision and progress.
- Engage with stakeholders and SMEs to understand and assess against overall priorities and available resources.
- Manage and support your team of functional SMEs to deliver agreed outcomes set against your roadmap.
- Align with peers to ensure consistent approach across the Met
- understanding and ability to make functional changes to the product as well as managed any SME’s or functional experts who will support you in your projects
- Supporting the operational teams in changes they may need to make including testing, change management etc.
- Support operational teams and their priorities including
- Define and prioritise product features and be able to prioritise through extensive collaboration and negotiation supported by outcomes and value.
- Analyse data (evidence) including customer feedback to understand the pain points and frustrations to drive out improved experience that gain the right outcomes.
- Using evidence to understand trends, compliance, usage etc to create opportunities for improvements that matter most.
- Understanding of the technology that supports the product.
- Work closely with development teams (internal and external) to support the product development
- Being able to document and presenting technology proposals/recommendations to senior stakeholders that provide clear benefits and costs from which a decision can be made.
- Drive continuous improvement in technical solutions that supports New Met for London priorities.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
Completed applications must be submitted by 23:55 on 13th May 2026.
www.metpolicecareers.co.uk
