Support Administrator - CARM (Computer Aided Resource Management) M06 Public Order Command - 01

20293

3
MO6 Public Order Planning
Lambeth
Band E
Full Time
36 hours per week
Permanent

Job Title: Support Administrator - CARM (Computer Aided Resource Management) M06 Public Order Command - 01

Salary: The starting salary is £34,808 which includes allowances totalling £2,928.

The salary is broken down as £31,880 basic salary, which will increase annually until you reach the top of the scale £34,108 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: Lambeth

 

This is an exciting opportunity to join the CARM Support Team as a CARM Support Administrator within the Metropolitan Police.

MO6 is a multi-faceted OCU that not only plans and delivers all policing plans in response to spontaneous and pre-planned events in London, we are also responsible for the delivery of all CARM related work such as yearly roster renewals, shift pattern changes, the movement of staff around the MPS, CARM access, overtime, pay queries and the management of annual leave and rest days.

The Role

As a CARM Support Administrator you will work closely with your supervisor and team colleagues to play a key role in supporting & dealing with all CARM related enquiries across the MPS providing accurate and timely support to officers and staff through the CARM system. The role ensures that duty planning, overtime, annual leave, and pay-related matters are administered effectively, enabling the Public Order Command to deliver operational policing with confidence.

Working for the Met doesn’t have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes. It’s these skilled people who provide the organisational capability to police London.

Duties and Responsibilities

  • Grant and maintain access permissions for CARM, ensuring appropriate access aligned to role and rank so staff can fulfil their duties.
  • Resolve overtime, regulation, and pay queries, ensuring accurate reflection in CARM to support correct payroll outcomes.
  • Manage annual leave queries and adjustments, including yearly carryovers, to maintain workforce availability and compliance with regulations.
  • Process cancelled rest days or time off in lieu (TOIL) so that officers receive accurate entitlements.
  • Work with Digital, Data and Technology (DDaT) to resolve system issues, ensuring service continuity.
  • Collaborate with police officers, staff, HR, Payroll, and the Police Federation to resolve enquiries and maintain compliance with policy.
  • Maintain accurate records and spreadsheets, ensuring data integrity and audit readiness.
  • Provide advice and guidance on duties-related regulations, supporting officers and staff to understand their entitlements.
  • Contribute to continuous improvement of CARM-related processes to enhance service delivery.

How to apply

To begin your career at the Met, please click the "apply  button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 19th January 2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. 

Following application review, successful candidates will be invited to interview. 

    Who we’re looking for -

    Essential skills and experience

    • Ability to communicate clearly in writing and verbally with diverse audiences.
    • Organisational skills to manage workload and meet deadlines in a team environment.
    • Competence in using IT systems and spreadsheets, with the ability to learn new applications.
    • Experience of working in a customer-facing or support environment, handling enquiries and resolving issues.
    • Experience of using IT systems to manage data accurately.

    Knowledge

    • Awareness of police staff terms and conditions, police regulations, and Working Time Regulations.
    • Understanding of workforce rostering and duty management systems.

    Benefits
    You will enjoy the kind of great benefits that you’d expect from one of London's largest employers.

    These include:

    • Annual leave entitlement of 28 days plus bank holidays, rising to 33 days after 5 years of service
    • Civil service pension arrangements
    • Interest free season ticket loans
    • Membership of Met sports and social clubs
    • Flexible working conditions and many more.

    London is one of the most exciting and diverse cities in the world – and policing it is no easy task. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Do you have what it takes to be one of them? Find out if a career with the Met is what you’re looking for and what kind of challenges; experience and rewards you could have in store.

    To streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

    Band D
    Disability Confident Statement 

    The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

    As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

    The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

    Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.

    Read our full disability confidence statement.


    This opportunity is closed to applications.