Head of Engagement and Estate Strategy

7322

1
Commercial Services
Across London
PEEL CENTRE HENDON , MARLOWE HOUSE
Band S
Full Time
36 hours per week
Permanent

Job Title: Head of Engagement and Estate Strategy

Salary: £74,278 to £82,110 plus a location allowance of £1,043 (Zone 2) you will receive £74,278 the band minimum. Progress to the band maximum of £82,110 will be via incremental progression.

Location: Marlowe House and Peel Centre Hendon


MORE CHALLENGES.  MORE EXCITEMENT.  MORE OPPORTUNITIES.

BE AT THE HEART OF A CHANGING SERVICE.

This is an exciting time to be working as the Head of Engagement and Estate Strategy for the Metropolitan Police Service. In addition to large-scale transformation, there's the unique and ever-evolving challenge of policing London. This means that as the Head of Engagement and Estate Strategy, there are more opportunities for you to get involved with making London the safest global city in a time of unprecedented change within the UK's largest Police Service.

This role leads the Engagement Management and implementation teams in PSD, managing senior relationships with MPS command units and supporting users in the identification of business accommodation needs. The role seeks to find real estate solutions whilst enforcing accommodation standards and balancing demand across the whole estate.

The role also owns the development of the MOPAC/MPS Estate Strategy by gaining insight into the strategic intent and direction of travel of the wider MPS, identifying opportunities to improve the efficiency / effectiveness of the estate. The role challenges customers in how the estate is used to drive greater efficiency and effectiveness both operationally and financially. It acts as a proactive advocate of the strategy, explaining it to the business and seeking their support to deliver it.

The role engages at all levels of the organisation, working with Management Board representatives and Senior Responsible Owners (SROs) of specific transformational change programmes as well as front line senior officers and staff requiring a sensitivity to the different objectives of each person at each level.

As PSD develops to become more strategic and commercial this senior role will set an example of collaborative working across PSD and customer groups in embedding the required behaviours for working across the MOPAC Estate.

Key Responsibilities

  • Lead, manage and develop an expert team of Engagement Managers to build and maintain customer relationships, manage demand and contribute to the shaping of the estates strategy
  • Lead, manage and develop the MOPAC/MPS Estate Strategy. Work closely with the Design Authority and One Met Model colleagues to ensure all requirements for change are identified and solutions align with MPS strategic direction.
  • Working closely with the PSD Finance Business Partner, support them in developing the financial impacts and ultimately the budget model based on the proposed estate strategy and programme.
  • As part of a wider PSD team (including the head of asset management and the head of disposals), oversee the negotiation of any complex deal structures with other government and public sector bodies
  • Lead the preparation and delivery of the MOPAC/MPS Estate Strategy through the various Governance Structures supporting the Director of PSD through MPS Management Board and the Deputy Mayor for Policing and Crime. With the Director of PSD, manage the stakeholder engagement to ensure a smooth passage through Governance.
  • Understand the operational strategy and intent across all OCUs and how corporate real estate will support it at an aggregate level, giving particular attention to the pace and scale of change
  • Through the team, share, interpret and promote the MOPAC/MPS Estate Strategy to each OCU, ensuring that senior officers understand the intent, objectives and financial dynamics (i.e. spending, receipts and savings targets) within it
  • Help PSD understand how best to respond to the strategic requirements of the OCU and where necessary influence the update and refinement of the MOPAC/MPS Estate Strategy to reflect these requirements
  • Manage demand from the business (and internally from PSD) for property related changes, including those related solely to people moves, and ensure the right approvals are in place to enable PSD work to start
  • Maintain a controlled project initiation process, giving focus to appropriate approvals, governance and senior business sponsorship
  • Support the users to clearly articulate detailed accommodation solutions that are reasonable, represent value for money, flexible and reflect Smarter Working principles and accommodation standards
  • As part of the demand process, maintain a formal record of all estate related user requirements and strategic initiatives, including those that are in the early stages of development
  • Ensure the team develops and maintains strong customer relationships across all Met OCUs, helping senior users to articulate their estate requirements clearly, concisely and in line with budgetary, resource and implementation constraints and agreed accommodation standards
  • Where required, contribute to the production of user Business Cases / Options Appraisals and support the users in taking these deliverables through governance processes. Co-ordinate input from subject matter specialists across PSD to refine options appraisals and potential solutions
  • Work closely with PSD’s internal teams: Implementation Management; Construction; FM and Estates Management at the start of the project lifecycle ensuring that PSD collaborate seamlessly to deliver estates solutions to the Met, with a focus on a controlled project initiation to establish an agreed baseline with the right approvals and appropriate budget and resource
  • Guide, input to and impact assess change requests from the OCUs and the subsequent business cases, supporting the OCU ownership of the change project with appropriate property advice
  • Utilise appropriately the formal escalation routes (e.g. Estate Transformation P11 Board) to expedite decision making and minimise delays in project initiation
  • Give emphasis to ‘change’ activity rather than ‘run’ activity
  • Take line management, performance and professional development responsibility for all members of the Engagement Management team
  • Lead on the preparation of Capital/Revenue budget plans.

 

Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:

https://sscl-innovation.com/MPScandidatepack/

To apply, please visit our website. Applications will be via a detailed CV and online application form. 

Completed applications must be submitted by 30th September 2020.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

www.metpolicecareers.co.uk




Essential Criteria

  • An appropriate estates/property professional qualification e.g. RICS or equivalent experience.
  • Extensive management and leadership experience in the property environment.
  • An excellent knowledge of the organisational structure in which policing is delivered, including key stakeholders and corporate governance.
  • Experience of successfully delivering in an organisation with complex structures and different business units with a range of strategic priorities and objectives.
  • A knowledge of the full delivery lifecycle encompassing people moves, construction/refurbishment and reoccupation.
  • Experience of designing estate solutions to meet user requirements.
  • A strong understanding of corporate property and how it responds, supports and helps transform operational practices in a non-profit making environment.
  • A track record of successful delivery through a complex and diverse supply chain and multi-disciplinary teams, evidencing the ability to build strong and long-term relationships across organisational boundaries.
  • Experience in customer relationship management in complex and political public sector environments.
  • Excellent oral and written communication skills, with the ability to influence senior business and executive management in challenging situations.
  • Strong interpersonal skills, including teamwork, collaboration, political sensitivity, negotiation and achieving results by influencing others.
  • Must have evidenced skills in issue and conflict resolution.
  • Experience of preparing business cases, options appraisals, project briefs, specifications and executive reports.
  • Knowledge of public sector governance and procurement practices would be an advantage along with experience of presenting cases to senior and executive groups.

Desirable Criteria

  • An understanding of police practices, structures and cultures.
  • Knowledge and experience of best practice in demand and relationship management.
  • FEW.
  • Knowledge and experience of formal business analysis techniques.
  • Experience of agile or smarter working workplace practices and design.
English
Director of Property Services

Disability Confident Statement 

The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.

As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.

Read our full disability confidence statement.

Disability Confident Employer

This opportunity is closed to applications.