Forensic Junior Manager
Job title: Forensic Junior Manager
Salary: £28,163 to £30,333 plus £2,623 location allowance. You will receive £28,163 the band minimum. Progress to the band maximum of £30,333 will be via incremental progression.
This is an exciting time to work for Forensic Operational Support, within MO4 as a Forensic Junior Manager for the Metropolitan Police Service. This role will give you the opportunity to support all forensic disciplines required to support frontline investigations. In addition to large-scale transformation, there's the unique and ever-evolving challenge of policing London. This means that as a Forensic Junior Manager, there are opportunities for you to get involved with making London the safest global city in a time of unprecedented change within the UK's largest Police Service.
Our teams are the first point of contact for exhibits and enquiries in all forensic submissions, responsible for handling around 250,000 requests per year.
Every request needs to be received, prioritized and tracked to assist investigations and specialist/technical staff. You will be required to manage a proportion of Forensic Operational Support Staff in at least one of the Forensic discipline areas. Ensuring the quality assurance of submissions in line with policy and the quality management system. You support the team and manage, development, training, HR and personal issues. You need to be able to remain calm under pressure, and maintain attention to detail and have excellent communication skills. Forensic Services handle all cases in Fingerprints, DNA, Science, Imaging and Digital, firearms, all arrestee samples in custody as well as the reporting of DNA matches in live investigations. Upholding legal requirements and supporting the Criminal Justice System ensuring the continuity of all evidence provided. You may be required to provide statements for court, as well as attend court as a witness if required.
What does the average day look like? Your core duties will include:
- Work within the Directorate’s Quality Management System and actively participate in the continuous improvement of the system by engaging in audits, competence tests, reporting non-conformances, etc. and suggesting changes to improve the system
- Day to day line management of a team of FOS administrative staff (10-15 staff) across a range of forensic disciplines and throughout of case work
- Develop knowledge and skills of individuals to ensure best possible results are achieved. Identify needs of staff and plan development opportunities using a variety of activities to improve performance.
- Work in partnership with Department of Forensic Services and line managers to develop and deliver change.
- Complete fair and objective Personal Development Reviews recognising personal achievement and identifying areas for development.
- Take prompt action to address disciplinary and unsatisfactory performance with staff in accordance with MPS policy
- Delegate work to others in accordance with role and responsibilities
- Identify complex case work and deal with escalated queries within the Directorate. Monitor and escalate issues regarding the governance and legality of casework. Provide advice regarding submissions and authorize / reject according to exhibit handling, legal, health and safety and quality assurance rules maintaining the quality and validity of exhibits and samples.
- Prepare for and actively participate in meetings ensuring decisions and actions are clearly and concisely communicated to staff.
- Manage customer queries / complaints to reach a satisfactory conclusion for all parties involved. Liaise with senior managers where appropriate or as required.
- Manage resources in accordance with MPS and Forensic Services policy.
- Identify service improvements to increase efficiency and effectiveness of team.
- Maintain an awareness of changes affecting specific areas of business such as changes to legislation, policy and operating procedures. Ensure changes are communicated to staff and acted upon in the workplace.
- Liaise with internal colleagues and external service providers according to need and in accordance with procedures.
- Manage requests for Management Information and Key Performance Indicators and review results for accuracy.
- Supervise use of all relevant databases and Case Management Systems for accuracy of information in held records
- Ensure compliance with all Health and Safety obligations and report any incidents as required.
- Flexible working to meet operational demand and operational hours of the business.
To apply, please visit our website to download a role-specific information pack, and complete an online application form with supporting CV.
Completed applications must be submitted by 23.55pm 7th October 2019.
We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.
Awareness of the rules regarding evidence gathering, exhibit handling, continuity, integrity and the Criminal Justice System and be prepared to offer evidence and attend court as required.
Experienced IT user in a variety of corporate
Ability to manage workloads and staff resources.
- Attention to detail
Ability to manage staff across a range of forensic disciplines.
Excellent communication and interpersonal skills.
Ability to build and maintain effective relationships with customers, colleagues and stakeholders.
Ability to manage customer and staff expectation.
Confident decision maker and problem solve
To have an understanding of the technical and procedural processes within Forensic Services.
Have a thorough understanding of the technical and procedural processes across Forensic Services. To have and maintain an up to date knowledge of legal and Home Office guidelines relevant to specific areas of business supported by FOS.
Competent IT user in a variety of corporate and stand alone systems and applicationsManual handling, essential to transport exhibits.
This opportunity is closed to applications.