Quality Assurance Lead
16928
Job Title: Quality Assurance Lead
Salary: The starting salary is £45,073, which includes allowances totalling £2,841.
The salary is broken down as £42,232 basic salary, which will increase annually until you reach the top of the scale £50,385. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Location: Sidcup
Lead a team in frontline policing
London is home to almost nine million people across 32 boroughs. We use every possible means to keep them safe and bring criminals to justice. Assurance plays a key part in what we do, and your task will be to ensure that officers are working to agreed standards right across the Met — the UK’s largest police service.
Our Frontline Policing Delivery Unit (FLPDU) Assurance and Audit function provides leaders with expert assurance insight to help them lead the organisation and make informed decisions. Within FLDPU, you’ll work to provide insight on some of the Met’s most important challenges, and support in making progress against them.
You will agree, execute and deliver the audit schedule, and work with partners to drive improvement and learning. Throughout, you’ll look to ensure that the Met is prepared for HMICFRS inspections. It will see you work with the Chief Officers Group and Strategy & Governance to facilitate audits and inspections, inform internal scrutiny, develop the evidence base and help strengthen best practice.
In addition, you’ll be briefing senior leaders on inspection outcomes and performance, coordinating internal stakeholders, and tracking and reviewing progress against identified areas for improvement.
You’ll have a background in a complex environment plus an understanding of risk management and internal controls within large organisations. Adept at undertaking governance, assurance or performance management activities as the basis for change, you’ll be accustomed to managing relationships and working with external and internal partners at all levels.
A talented planner and organiser, you’ll have managed multiple work streams and competing priorities. You’ll be comfortable communicating at board level and be skilled in negotiation, persuasion and influencing whether via meetings or workshops.
Job Role
The Met’s Frontline Policing Delivery Unit (FLPDU) LVL2 Assurance and Audit function is responsible for providing FLP leaders with expert insight on assurance matters, supporting them to lead the organisation and make informed decisions.
Within FLPDU, you will lead a small, high performing, Assurance / Audit team where you will work to provide insight on some of the Met’s most important challenges, and to support the organisation make progress against them.
We work closely with Strategy and Governance - Strategic Risk team, to ensure actions are aligned to the corporate direction, allowing us to see the bigger picture and how events may impact frontline delivery.
As a Quality Assurance Lead, your role is to ensure that the Met is prepared for HMICFRS inspections, and to manage the audit and inspection programme delivery within FLP.
You will work with stakeholders including local assurance provides, COG (Chief Officers Group) and S&G – Strategic Risk to facilitate audits and inspections, inform internal scrutiny, develop the evidence base and help strengthen best practice across FLP.
You will brief senior leaders on inspection outcomes. You will coordinate internal stakeholders, including operational teams and commands, to ensure FLP responds to inspection and audit recommendations appropriately and quickly with a clear plan of action, implements change in a timely fashion, improves and learns. You will brief senior management on performance. You will track and review progress against identified areas for improvement to ensure FLP improves its efficiency, effectiveness and legitimacy, and meets the high standards expected of the MPS.
Key Responsibilities
Working as part of a multi-disciplined team across all areas of FLP, you will:
- Manage the audit and inspection activities from the LVL2 Assurance and Audit team to ensure they are facilitated and executed to a high standard, support the planning process of activities; project manage Inspectors’, site visits and interviews and, support the effective preparation and production of inspection and self-assessment documentation.
- Communicate effectively and work closely with senior leaders to gain their support in the delivery of the Audit & Inspection programme; ensure that management responses to draft reports are effectively coordinated and that action plans address the risks and issues identified.
- Liaise with internal stakeholders COG and S&G – Strategic Risk team to inform internal scrutiny, develop the evidence base and scope best practice; identify and implement improvements to compliance regimes across FLP that provides greater assurance to senior leaders.
- Deliver an effective performance management of the Met’s progress against its plans to address the identified areas for improvement and recommendations, working with senior officers to identify implementation delays and blockages and support the organisation in the effective tracking of the required changes.
- Provide strategic assessments on inspection and audit reports, evaluate information to inform strategic decision-making and to identify areas of risks or poor performance.
- Provide support to FLP teams to raise assurance maturity and implement new ways of working.
How to apply
Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Completed applications must be submitted by 23:55 on 10th April 2024.
Experience
- Experience of working in a complex environment; Understanding and knowledge of risk management and internal controls within the public sector or large organisations
- Undertaking governance, assurance or performance management activities and utilising these to highlight areas of risk or make recommendations for change.
- Experience of relationship management and working with external and internal partners.
- Confidence in dealing with people at all levels of an organisation, with an understanding and awareness of political or policing environments,
- Proven experience of writing papers and making presentations to inform senior management decision-making.
- Experience of carrying out research or horizon-scanning in a police, criminal justice, local authority or other public sector setting
- Degree (or equivalent qualification) in a related discipline (e.g. business management, audit, policing) or equivalent experience
Skills:
- Great planning and organisational skills, including the ability to manage multiple work streams and competing priorities; prioritisation skills to manage time and workload, and an ability to work under pressure while producing high quality work
- Evidenced verbal and written communication skills, and the ability to communicate effectively with a variety of audiences – including board members - through a range of format; highly developed skills of negotiation, persuasion, influence and assertion.
- Ability to organise and facilitate meetings and workshops across all levels including senior colleagues, practitioners and external stakeholders to elicit information and agreement from audiences of various backgrounds.
- Good analytical capability and the ability to interpret large amounts of data/information, synthesise and summarise complex information (including statistics) into strategic, succinct and pertinent reports for different audiences
- Ability to identify and manage risk well.
- Ability to work as part of a team as well as on one’s own initiative. A self-starter with excellent problem-solving skills and a focus upon continuous improvement
- Ability to influence decision making through challenge and insight, recognising and escalating complex and sensitive issues.
- Strong ability to develop relationships, internal and external, to support service delivery
- Confident IT skills, including working knowledge of Excel
Disability Confident Statement
The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.
As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.
Read our full disability confidence statement.
This opportunity is closed to applications.