Band E ViSOR Helpdesk

21211

2
Continuous Policing Improvement
Kensington
KENSINGTON POLICE STATION
Band E
Full Time
36 hours per week
Permanent

Job Title: ViSOR Helpdesk

Salary: The starting salary is £36,228, which includes allowances totalling £3,009.

The salary is broken down as £33,219 basic salary, which will increase annually until you reach the top of the scale £ 35,541. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location: Kensington


VISOR (Violent & Sex Offenders Register) is the confidential national database that was developed to support the management of MAPPA and Lifetime Offender Management offenders.  Central VISOR performs a variety of different functions, from overseeing the strategic offender management work streams to managing and maintaining the VISOR system and supplying VISOR helpdesk functionality.

Flexible shift patterns will be considered on a case by case basis.  The role is predominantly Monday to Friday 8 – 4/9-5 however on rare occasions may have to work later.

Key Summary

The Central VISOR Band E Staff member will be;

  • Working with a small team who support the MPS around strategic offender management work streams and specifically maintenance of VISOR as well as providing advice on VISOR “Best Practice” processes.
  • Representing the organisation as a subject matter expert around offender management and specifically VISOR usage and implementation.
  • Representing the MPS at both Regional levels.
  • Completing data cleansing on records across the MET.
  • Required to occasionally provide support to the Central Jigsaw Team.
  • Managing and maintaining “VISOR Helpdesk” function in the MPS.
  • Delivering and supporting effective changes to Met Wide jigsaw teams.
  • Processing and completing urgent requests in relation to FOIA and adhoc matters.
  • Data collection completion for agencies (HMIC/DIT).
  • MAPPS research user assistance team to assist in the successful delivery of a new system to replace VISOR.

How to apply

To begin your career at the Met, please click the "apply button “. The application process requires an online application form.

Completed applications must be submitted by 23:55 on 11th May 2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks after the vacancy has closed.

Following application review, successful candidates will be invited to interview. Interview dates will commence 2 weeks after the hiring managers review.

www.metpolicecareers.co.uk

Essential Criteria

  • VISOR trained
  • MOSOVO trained
  • Experience of being in a demanding team environment.
  • Excellent communication skills with the ability to communicate effectively at all levels.
  • Proven ability to work on own initiative and as part of a team.
  • An adaptable and flexible approach to workload requirements.
  • Must be MV/SC vetted prior to commencing the role - Can be applied for upon successful application
  • Must be able to attend Hendon for Mosovo/VISOR training if not already trained.

Desirable Criteria

  • Possess a working knowledge of VISOR.
  • Proficient in the use of MPS intelligence systems (Connect & PNC etc)
  • Proficient in the use of Microsoft applications (excel, word, powerpoint)
  • Experience of working in a multi-agency environment to manage risk.
  • Ability to work with external stakeholders.
DS Lucy Knight
The following competencies will be tested against during sift:
  • We collaborate at level 1
The following values will be tested against during sift:
  • Integrity 
  • Accountability 
Disability Confident Statement 

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.

Read our full disability confidence statement.


This opportunity is closed to applications.