Head of Change & Capability
7653
Job Title: Head of Change & Capability
Salary: £74,278 - £82,110 plus a location allowance of £2,148
Location: Across London (Kilburn, Westminster)
MORE CHALLENGES, MORE EXCITEMENT, MORE OPPORTUNITIES.
BE AT THE HEART OF A CHANGING SERVICE.
Background to the Role
The Metropolitan Police Service (MPS) Commercial Function are responsible for delivering end-to-end commercial lifecycle management and supporting the wider business in working with third parties.
The MPS spends about £800 million each year on a diverse range of goods and services and we aim to procure them in the most cost effective and compliant way, while satisfying often urgent operational needs. We proactively manage thirty large complex and operationally critical outsourced service contracts, to ensure that we receive the quality services we are paying for and achieve value for money through the entire life of the contract.
This is an exciting time to be working in commercial management for the MPS. The MPS Commercial Function are in the middle of a large-scale transformation, working to deliver the following strategic aims:
- Build a world class capability and team;
- Engage effectively with our markets and suppliers;
- Improving and simplifying how we work;
- Delivering outcomes through commercial policy
In addition to large-scale transformation, there's the unique and ever-evolving challenge of policing London. This means that there are more opportunities for you to get involved with making London the safest global city in a time of unprecedented change within the UK's largest Police Service.
Role Description
This role is an integral part of Commercial Services. In 2020, the Met Commercial Function revised its operating model and identified the need for a bolstered Enablement and Performance Team.
In this role, you will lead the Change and Capability work-stream of the Enablement and Performance Team, owning the portfolio of commercial change across the MPS and delivering improvements in capability for the MPS Commercial Team and wider upskilling of the business. You will be responsible for associated communications, the commercial ‘brand’ within and outside of the MPS, as well as driving improvements in Talent and Performance Management.
In this role, you would be expected to deliver on:
- Defining the approach for driving improvements to capability across the Commercial function and wider MPS
- Defining and managing the overall portfolio of MPS Commercial change
- Bringing together the end-to-end change and capability, comms and engagement and training activities across commercial services
- Defining and utilising a structured methodology for change and capability improvement activity
- Engaging with a wide range of stakeholders across the MPS Commercial team, the wider MPS business and outside of the MPS
- Acting as a leader across the Commercial team, and becoming a key point of contact for those looking to champion change and continuous improvement
- Improving the Performance Management process within the Commercial team
In addition to the above, you will be a leader within the Enablement and Performance team and expected to support the team’s growth and evolution.
Key Responsibilities:
What does the average day look like? Your core duties will include (but are not limited to):
- Setting and governing the portfolio of change, driving vision for this overall change and bringing together and linking to strategy
- Working with internal and external stakeholders to lead and champion change, along with being responsible for the effective and engaging communication of this to internal and external stakeholders. Key relationships will be with colleagues across the Commercial Function. Other internal stakeholders will include MPS-wide finance and legal colleagues; and Police Staff and Police Officer colleagues, including Business Unit leads
- Defining the commercial ‘brand’ management activity needed within MPS Commercial function, and working with individuals to deliver on enabling this
- Driving performance management of individuals within commercial function, and understanding the overall capabilities and performance that the function needs
- Owning and maintaining MPS Commercial skills and capability matrix
- Actively promoting L&D, development opportunities, career opportunities etc. that will enhance commercial capability
- Management of a Change and Capability Team, and ensuring the team delivers on activities within its plan
- Talent Management, including owning recruitment pipeline, overseeing commercial student programme and other talent entry points
- Designing and running a set of initiatives to increase commercial capability across MPS
- Nominated representative for commercial change and capability activities at key governance forums (e.g. Steering committee/ etc.)
- Managing the resolution/ escalation of commercial-wide change and capability Risks, Issues and Dependencies
- Sharing knowledge and best practice, and drawing together key stakeholders and using relationships to achieve better outcomes for MPS Commercial
Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:
https://sscl-innovation.com/MPScandidatepack/
To apply, please submit your CV and Supporting Statement and application.
Completed applications must be submitted by 27th October 2020.
We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.
As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
Essential Criteria
- Experience in change management, leading and embedding continuous improvement activities, and delivering sustainable change in a diverse and complex environment
- A good understanding of the principles of end-to-end commercial lifecycle management
- A good understanding of the key aspects of governance, commercial policy and relevant legislation
- Extensive change management knowledge (methodology, approach, critical success factors, lessons learned etc.)
- Experience of designing, developing and rolling out capability improvement programmes and initiatives
- Ability to influence others and move towards a common vision or goal
- Excellent communicator, with strong verbal and written communication skills
- Ability to establish and maintain strong relationships with senior stakeholder and sponsors
- Has extensive experience of knowledge management and actively promotes sharing of best practice across MPS Commercial function
- Ability to work efficiently in a high pressured environment, problem solving and delivering to strict deadlines and targets
- Track record of team leadership and people development in a diverse and complex environment
Desirable Criteria
- Understanding of (or ability to assimilate quickly) public sector governance processes
Experience
Essential
- Previous experience working in fast-moving project and/or programme environments with numerous stakeholders and in delivering ambitious change agendas
- Experience at using systems to generate management information/reporting to drive decision making
- Experience of working at varying levels with internal and occasionally external stakeholders
Disability Confident Statement
The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.
As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.
Read our full disability confidence statement.
This opportunity is closed to applications.