Job Title: Comms Manager – Internal Communications (Forensic Reform)
Salary: The starting salary is £48,995, which includes allowances totalling £3,009.
The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Remote working nationally within UK. NPCC is currently based in close proximity to St James Park underground station, London and therefore occasional travel will be required to this premise and other Police locations across the UK. We encourage applications from candidates living across the UK. Further details on flexible arrangements will be discussed at interview stage.
Contract – Fixed Term Contract until 31/03/2027 (with the potential for further extension subject to funding and performance).
THE NATIONAL POLICE CHIEFS’ COUNCIL (NPCC)
Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.
The National Police Chiefs’ Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.
We achieve this through:
- Coordination – by joining up the operational response to critical national policing issues to deliver policing today and shape the future.
- Collaboration – by working in partnership as part of the whole policing system and beyond to improve public safety.
- Communication – by sharing the collective expertise, views and action of UK police chiefs.
NPCC COMMUNICATIONS TEAM
The NPCC Communications Team plays a crucial role in communicating the collective views and action of UK police chiefs to the public, government, and stakeholders, building and maintaining confidence in policing at the national level and supporting effective engagement with stakeholders.
THE ROLE
This role will focus specifically on holding the portfolio for internal and stakeholder communication relating to forensic reform (a key strand of police reform). This is a significant programme of organisational change and will require skills including internal and change communications, and solid stakeholder management awareness and experience. The post-holder will be required to work extensively with colleagues in the NPCC, across wide policing and with the Home Office forensics team (the lead in this area).
The successful candidate would need to have the following experiences and skills:
- A relevant degree or professional communications qualification with at least two year’s relevant experience in a communications team working in or for a large or high-profile organisation.
- Experience of developing and delivering high quality internal communication strategies and handling plans aligned to corporate objectives built on insight, employing creative content, and evaluated for continuous improvement.
- Expert knowledge of what great internal communication looks like and can achieve and how it links with policy and other communication disciplines. Knowledge of a broad range of current communication practices, tools and techniques including OASIS communication planning frameworks and insight and evaluation.
- Ability to provide internal communications advice and guidance at a senior level and use skills and experience to influence strategies and plans, including of representing communications issues at high level meetings.
- Ability to evaluate, analyse and swiftly summarise information gathered from a range of sources to identify important issues, be able to make unbiased and accurate decisions on complex issues and communicate complex or contentious issues clearly and sensitively.
EMPLOYEE BENEFITS - If you join and work for us, you will get access to:
- A competitive salary with yearly increments.
- Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely dependent on role.
- Competitive pension scheme.
- Job related equipment supplied
- Specialist equipment supplied, under Occupational Health referral
- Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
- Development, coaching and mentoring opportunities available.
- Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
VETTING
Applicants must hold or be prepared to undergo NPPV2 / RV and CTC level before taking up the post.
APPLICATION REQUIREMENTS
Please provide a CV and evidence against the following competencies, (350 words maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF). Please note, CV’s will not be assessed within the initial application, answers to the CVF questions alone determine next steps. Once candidates identified for interview has been confirmed, CV’s will then be shared with the appropriate Hiring Manager.
- We deliver, support and inspire, Level 2 - Please give an example when you have demonstrated the ability to work with partners/stakeholders to deliver an effective communications strategy in support of organisational change
- We analyse critically, Level 3 - Describe a situation where you have used data or feedback to improve, develop or implement an internal comms or internal engagement initiative. What insights did you gain, and how did you apply them?
- We take ownership, Level 3 - Describe when you have had to take the lead on a communications project and how have gone about it, from concept through to conclusion.
Should you want to know more about the role, we would strongly encourage you contact hr-recruitment@npcc.police.uk to arrange an informal conversation.
- Please do not attach 2 copies of your CV.
REASONABLE ADJUSTMENTS
With all recruitment processes, we support reasonable adjustments. This aligns with the Equality Act 2010 and reflects best practice in inclusive recruitment. Please let us know in advance so we can support you appropriately. See the following examples of adjustments recommended by Optima Medical Team for prior candidates.
- Assistive technology e.g. transcription software
- Advance access to interview questions
- Extra time for assessments and interviews
IMPORTANT NOTICE FAIR RECRUITMENT COMMITMENT / INTERVIEW CONDUCT
We recognise that AI can be a helpful tool in the preparation phase of the application process. Candidates may use AI to help structure their thoughts and refine their CVs providing the content remains truthful and accurately reflects their own experiences and capabilities.
Should you require assistive technology as part of a reasonable adjustment (e.g. transcription software), please let us know in advance so we can support you appropriately.
We value honesty, integrity, transparency, and personal accountability. Demonstrating these qualities throughout the recruitment process is essential.
ADDITIONAL INFORMATION
Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.
The Metropolitan Police manage HR for NPCC recruitment.
Completed applications must be submitted by 23:55 on 28th April 2026.
